¸ñÂ÷ Foreword Preface and Acknowledgements Chapter 1: HR as a Strategic Partner: The Measurement Challenge Chapter 2: Clarifying and Measuring HR's Strategic Influence: Introduction of a Seven-Step Process Chapter 3: Creating an HR Scorecard Chapter 4: Cost-Benefit Analyses for HR Interventions Chapter 5: The Principles of Good Measurement Chapter 6: Measuring HR Alignment Chapter 7: Competencies for HR Professionals Chapter 8: Guidelines for Implementing an HR Scorecard Appendix: Research and Results Notes Index About the Authors
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